The four phases
Map and design once, then deploy and improve on repeat
Map and Design happen before anything runs. Deploy and Improve repeat for as long as the loop is in service. When the work itself changes or the scope grows, what Improve learned goes into a new map.
Autonomy
Autonomous, within limits a person sets.
Routine, in-scope steps run on their own. Anything sensitive, destructive or visible outside your team waits for the workflow owner's approval.
- Workflow owner
- The named person on your team who owns a workflow, approves sensitive actions and can pause any loop at any time.
Runs on its own
Routine, in-scope steps
- Scheduled and event-triggered runs
- Reading from the sources in scope
- Drafting, summarizing and checking
- Status updates to the workflow owner
Waits for the workflow owner
Sensitive, destructive or external actions
- Anything sent outside your team
- Deleting or overwriting records
- Payments, purchases and access changes
- Anything outside the agreed scope
Safety model
Six rules engineered into every system
These constraints are built into the system, not promised in a document. They are what make it reasonable to leave a loop running.
- Rule 01
A person stays in charge
Every system answers to a named workflow owner on your side, and no agent can override their decision to pause it.
- Rule 02
Scoped permissions
Each agent works inside a defined scope of tools, data and actions, with its own least-privilege credentials.
- Rule 03
Approval before anything sensitive
Approval gates are part of the workflow itself: the run holds at the gate until the workflow owner signs off, and the sign-off is recorded.
- Rule 04
Visible while it runs
Task state, approvals and blockers can be seen as the work happens, not only after it finishes.
- Rule 05
Traceable and reversible
Every action is logged with the agent that took it and why, and changes are made so they can be rolled back.
- Rule 06
Credentials kept out of context
Credentials never enter agent context. Personal data is limited to what a task needs and is not echoed into transcripts or reports.
Start here
Map one workflow with us.
The first phase is a conversation about how the work runs today. Tell us which workflow you have in mind and who owns it.